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Providing on site computer repair, business IT solutions & third party support services in the Fort Wayne Indiana & surrounding area.

   
      

We provide a full range of services to support your business operations. From single break/ fix calls to providing managed services complete with call in help desk to designing a technology solution customized to your business processes, you can call as your sole point of contact for all of your computer needs. We help with single computer issues, business or hotel Wifi installations,
setting up & maintaining business networks including Windows Server,
Exchange and SQL, backup and disaster recovery solutions and more.
We can also help you integrate into the "Cloud." 

We are "One Source... For All Your Computer Needs!


Business Support Services               

We specialize in providing desktop/ server/ network 
installation, management and support for businesses ranging from small offices to medium sized organizations with around 200 employees who do not wish to hire full time IT staff but have a need to have their desktops, servers and infrastructure maintained.

Third Party Support Services

We also offer third party/contracted support services for local and national IT service providers. We provide an extra technician for urgent needs and hands on support for remote service companies.

Computer Support Services

Feel like hauling your computer out to the trash? We can help! No automated "performance scans". We will provide a qualified technician
to properly diagnose and maintain your system.


See our Services pages for details on the services we offer. 

See our Support page for rates.
Desktop Computer Tips
   Remember when your computer was new? Remember how fast it was? Some people think their computers are slow because they are old or need repair. In reality, computer repair or a new computer is not usually needed. PC software issues are usually at fault. And, these software issues are usually the result of adware, spyware and viruses let in by the users of the computers. There are some simple things you can do to help keep your desktop computer running smoothly:
  • Do not install Toolbars. Many of these will attempt to install when you run updates on things like Java or Flash player. Look carefully at the installation options and uncheck the option to install toolbars. Toolbars clutter up your browser, and some of them contain adware and spyware.
  • Do not click on links in advertising emails or spam.
  • Do not install "Free" software from the internet, except from known reliable sources, like Adobe Flash Player, Sun Java, or software from Microsoft.
  • Be careful of the links you click on at social networking sites.
  • Do not install games or let the family play on business machines.
  • Do not install anything that is not needed. The cleaner you can run your computer, the better.
   If your computer has become slow or unusable, we can help. We can repair PC software issues, remove viruses, adware or toolbars, and perform system maintenance to get your computer running smoothly again. We can also check your PC hardware to make sure everything is operating properly. For worst case scenarios, we can re-format your system and re-install your operating system and programs. Doing this will restore your computer's performance to the same level as it had when it was new for a fraction of the cost of a new system.



IT Support Tips
   An IT support company can help keep your business network running smoothly. Regular maintenance should be done on your network including backup verification, disk checks, server operation and performance checks,  and Windows and software updates. Regular IT support can help keep everything running properly by identifying problems before they turn into major issues. Windows Server, Exchange and SQL are robust programs that usually run fine, but things can happen that will cause them to crash or perform poorly. These issues can be easily avoided with proper maintenance.

   Also, since data is the cornerstone of your business computer network, reliable backup and recovery plans should be in place that include test restores, disaster recovery and business continuity plans to keep your business running in the event that your business network fails. With computer hardware, you have to remember that it is not a question of "if" something will fail, but "when" it will fail because physical devices do eventually wear out. With a proper redundancy, backup and recovery plan, such events will not affect the operation of your network.
Business Wireless Network Tips
   The access that a business wireless network provides is very useful. A properly installed wireless network makes it easy to connect to resources from anywhere in the building or property.

   The wireless signal is also available to users outside of the organization, so proper security measures should be used.  Visitors should never be given access to the internal wireless network. Their computers could contain viruses that could cause havoc on your network, they could access or alter data that the should not have access to, or they could access inappropiate sites from your location resulting in liability issues.

   There is also a difference between retail grade wireless access points and enterprise grade. Enterprise grade APs contain better radios than retail units do, resulting in better signal quality and reception. They also have a greater average life span.

   If your wireless network coverage is spotty or your connections go in and out, an upgrade of your equipment will help.

   Enterprise grade APs do cost alot more up front, but once installed they just work and work reliably. They also do not need to replaced because they "burn out" every so often, and do not need to be reset because they stop working like retail grade APs often do.

   We can set up a wireless installation at your plant or place of business to provide reliable communications in complete indoor and outdoor areas. And, if you run a Windows Server network, we can interface the security with your Windows logon accounts so your users will automatically have access to your wireless network while outsiders will be blocked.
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